Terms of service

Terms of Service

OVERVIEW Welcome to KRM Labs. The terms "we", "us" and "our" refer to KRM Labs. KRM Labs operates this store and website including all related content, features, tools, products and services in order to provide you with a curated shopping experience (the "Services"). KRM Labs is powered by Shopify. By visiting or purchasing from our store you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our Services.

SECTION 1 – ACCESS AND ACCOUNT By agreeing to these Terms you represent that you are of legal age in your state or province of residence. You are responsible for maintaining the security of your account and all activity that occurs under it. You may not transfer or sell your account to any other person.

SECTION 2 – OUR PRODUCTS We have made every effort to accurately represent our products. Colors and appearance may vary depending on your screen and device settings. We reserve the right to discontinue any product or limit quantities at any time at our sole discretion.

SECTION 3 – ORDERS When you place an order you are making an offer to purchase. Your order is not accepted until KRM Labs confirms it. We must receive payment before your order is processed. We reserve the right to refuse or cancel any order at our discretion. If we cancel your order we will notify you using the contact information provided.

SECTION 4 – PRICES AND BILLING Prices are subject to change without notice. The price charged will be the price in effect at the time your order is placed as confirmed in your order confirmation email. Posted prices do not include taxes, shipping, or import charges unless otherwise stated. You represent that your payment information is accurate and that you are authorized to use the payment method provided.

SECTION 5 – SHIPPING AND DELIVERY We are not liable for shipping delays caused by carriers, customs processing, or events outside our control. Delivery times are estimates only and are not guaranteed. Once we transfer your order to the carrier, title and risk of loss passes to you.

SECTION 6 – INTELLECTUAL PROPERTY All content on our Services including trademarks, text, images, graphics, product names, designs, and logos are owned by KRM Labs and protected by applicable intellectual property laws. You may not reproduce, distribute, or use any of our content without prior written consent.

SECTION 6A – PRODUCT DISCLAIMER

The KRM Labs GHK-Cu + SNAP-8 Multi-Peptide Formula is a topical skincare product intended for external cosmetic use only. It is not a drug, medical device, or pharmaceutical product. It has not been evaluated, certified, or approved by the U.S. Food and Drug Administration (FDA) for the diagnosis, treatment, cure, or prevention of any disease or medical condition.

All claims regarding skin texture, collagen support, and appearance improvement are based on the known properties of the individual ingredients and are provided for informational purposes only. Individual results may vary. Timeframes referenced in any marketing materials are based on general user experiences and published ingredient research and are not guaranteed outcomes.

If you have a known skin condition, are pregnant or nursing, or are currently using prescription topical treatments, consult a qualified healthcare professional before use.

By purchasing and using this product you acknowledge that it is a cosmetic skincare product and accept that results may vary between individuals. To the fullest extent permitted by applicable law, KRM Labs and its owners, operators, employees, and affiliates shall not be held liable for any adverse reactions, skin irritation, allergic responses, or other damages arising from the use or misuse of this product.

SECTION 7 – OPTIONAL TOOLS We may provide access to optional third party tools which we neither monitor nor control. Access to such tools is provided "as is" without warranties of any kind. Any use of optional tools is entirely at your own risk.

SECTION 8 – THIRD PARTY LINKS Our Services may contain links to third party websites. We are not responsible for the content or accuracy of any third party sites. Accessing third party sites is done entirely at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY KRM Labs is powered by Shopify which enables us to provide our Services to you. All sales and purchases are made directly with KRM Labs. Shopify is not responsible for any aspect of sales between you and KRM Labs.

SECTION 10 – PRIVACY POLICY All personal information collected through our Services is subject to our Privacy Policy which can be viewed at getkrmlabs.com/policies/privacy-policy.

SECTION 11 – FEEDBACK Any feedback, reviews, or suggestions you submit to us may be used by KRM Labs for any purpose without obligation or compensation to you.

SECTION 12 – ERRORS AND OMISSIONS We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice, including after an order has been submitted.

SECTION 13 – PROHIBITED USES You may only use our Services for lawful purposes. You may not use our Services to transmit harmful, false, or misleading information, to infringe on intellectual property rights, to harass or harm others, or to engage in any conduct that restricts or inhibits anyone else's use of our Services.

SECTION 14 – TERMINATION We may terminate your access to our Services at any time without notice if we determine you have violated any part of these Terms.

SECTION 15 – DISCLAIMER OF WARRANTIES Our Services and products are provided "as is" and "as available" without warranties of any kind either express or implied. We do not guarantee that our Services will be uninterrupted, timely, or error-free.

SECTION 16 – LIMITATION OF LIABILITY To the fullest extent permitted by law, KRM Labs shall not be liable for any indirect, incidental, punitive, or consequential damages of any kind arising from your use of our Services or products.

SECTION 17 – INDEMNIFICATION You agree to indemnify and hold harmless KRM Labs and its affiliates from any claims, damages, or expenses including reasonable attorneys' fees arising from your breach of these Terms or your violation of any law or third party rights.

SECTION 18 – SEVERABILITY If any provision of these Terms is found to be unlawful or unenforceable, that provision shall be severed and the remaining provisions shall remain in full effect.

SECTION 19 – GOVERNING LAW These Terms shall be governed by the laws of the jurisdiction in which KRM Labs operates.

SECTION 20 – CHANGES TO TERMS We reserve the right to update these Terms at any time. Changes will be posted on this page. Your continued use of our Services following any changes constitutes acceptance of the updated Terms.

SECTION 21 – CONTACT Questions about these Terms can be directed to hello@getkrmlabs.com.